Published on October 19, 2025
At Surat International Airport in India, Digi Yatra employees are facing significant salary delays, which have caused financial strain, particularly during the festive Diwali period. The delayed payments, which have stretched beyond the usual disbursement time, have sparked outrage among the workers. These employees, who play a vital role in managing passenger services under the Digi Yatra initiative, have demanded immediate payment to avoid further disruption. With the upcoming holiday season, the situation is becoming critical, as employees seek urgent action from airport authorities to resolve the matter before it impacts airport operations and travelers during this peak period.
Digi Yatra Service Employees at Surat International Airport Face Salary Delays Amid Diwali Festivities

In a concerning development at Surat International Airport, 35 contract employees working for the Digi Yatra service are grappling with significant delays in receiving their salaries. The delay, which has stretched beyond the festive season, has prompted the affected staff members to formally address the issue, submitting a representation to airport officials seeking swift resolution.
The Digi Yatra system, which was introduced to streamline passenger services at Surat International Airport, relies heavily on these employees to manage various aspects of the service. Initially, the staff members were paid promptly for the first couple of months, helping ensure smooth operations and staff morale. However, since then, there have been ongoing delays in salary disbursement, leaving the employees in a state of financial uncertainty.

The most recent delay has been particularly troubling, as the salaries were not credited during the Diwali festive period, which is traditionally a time for financial stability and celebration. Employees have expressed their concerns over the hardships caused by the delayed payments, highlighting the emotional and financial strain it has placed on them, particularly during the holiday season.
In response to the employees’ representation, airport officials have taken note of the repeated delays and are now considering imposing stricter actions on the contractor responsible for the Digi Yatra service at the airport. This includes potential consequences for the contractor if the delays continue. The officials have already issued a warning to the contractor regarding the issue and are closely monitoring the situation.

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The employees are requesting that their outstanding salaries be credited without further delay, especially as many rely on timely payments to support their families and meet financial obligations. With Diwali being one of the most important festivals in India, the timing of these salary delays has only intensified the workers’ frustration.
According to sources familiar with the matter, if the contractor fails to address the situation promptly, the airport authorities are prepared to take further action. This could involve blacklisting the contractor from future engagements and using the contractor’s deposit to cover the pending salaries. The proposal is intended to ensure that the employees receive their rightful dues, even if the contractor is unable or unwilling to release the payments on time.
The Digi Yatra system, designed to improve efficiency and passenger experiences at Surat International Airport, has faced its own share of challenges since its introduction. While the system’s goal of enhancing digital services for travelers has been widely appreciated, the issues surrounding employee compensation threaten to undermine the smooth functioning of this initiative.
For the affected employees, the ongoing salary delays have cast a shadow over their work experience, making it difficult to focus on their roles and responsibilities. The delays have also raised concerns among other airport staff about the security and stability of their employment, particularly those working with contractors in similar arrangements.
The issue has drawn attention not only from those directly involved but also from other stakeholders, who are calling for better management and accountability from the contractors engaged in critical airport services. Ensuring that employees are paid on time is essential to maintaining the morale and efficiency of the staff, particularly in service-oriented roles where dedication and reliability are paramount.
As of now, Surat International Airport authorities are actively pursuing a resolution to the matter, with the hope that the contractor will resolve the situation before it escalates further. The situation remains fluid, and it is unclear how long it will take for the affected employees to receive their overdue payments.
The issue of salary delays at Surat International Airport raises larger questions about the handling of contract workers in essential services, especially during festive periods when financial stability is critical. As the situation develops, it will be important for airport authorities to strike a balance between enforcing strict accountability measures for contractors and ensuring fair and timely compensation for their employees.
The resolution of this issue will not only impact the workers directly involved but also serve as a test case for how airport authorities handle employee concerns in the future. The coming weeks will likely determine whether the contractor will be able to meet its obligations or whether further actions will be necessary to ensure that the employees are fairly compensated.

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Tags: Digi Yatra, Diwali disruptions, India Aviation, salary delays, Surat International Airport

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Sunday, October 19, 2025
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