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Hundreds of Alaska Airlines flights have been canceled, causing headaches for customers in California and across the country, as the airline continued to work Friday morning to resolve technical issues that first arose on Thursday.
The airline experienced what it called “an IT outage” at its primary data center beginning at 3:30 p.m. Thursday, according to Alaska Airlines.
Alaska Airlines requested that the Federal Aviation Administration ground all of its flights, including those on its subsidiary Horizon Air, Thursday evening, according to Reuters.
The ground stop ended at around 11:30 p.m. Thursday, according to the airline. However, cancellations continued into Friday morning at many airports, including those in California.
Three of the airline’s six hubs are located in California: Los Angeles, San Diego and San Francisco.
It also offers domestic and international flights from many other Golden State airports, including Burbank, Long Beach, Redding, Monterey, Ontario, Palm Springs, San Jose, Sacramento, Santa Rosa, Oakland, Santa Barbara and Santa Ana.
Alaska is the fifth-largest domestic airline by passenger revenue, according to the U.S. Bureau of Transportation statistics.
More than 360 flights had been canceled nationwide as of Friday morning, and Alaska warned travelers to expect additional disruptions.
“Additional flight disruptions are likely as we reposition aircraft and crews throughout our network,” reads a post from Alaska on X. “Before heading to the airport, we encourage flyers to check their flight status.”
On Friday, 9 Alaska flights out of LAX had been canceled and four had been delayed as of 9 a.m., according to the airport.
Cancellations and delays were also reported at airports across California, including those in San Francisco, San Diego, Ontario and Orange County.
City News Service contributed to this report.
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