You are currently viewing Best travel insurance companies and policies 2025 – which.co.uk

Best travel insurance companies and policies 2025 – which.co.uk

By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.
Check Which? insurance ratings and compare deals using the service provided by Confused.com
In this article
Why you can trust our travel insurance reviews
Expert analysis
We examine 67 areas of cover across hundreds of policies, from medical expenses to cancellation cover and protection if luggage goes missing.
Best Buys
To pick Best Buy policies we also use claims and complaints data from the Financial Conduct Authority and Financial Ombudsman Service.

We've also written comprehensive reviews of the best and biggest insurers – just click on the links in the table to read them.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
Check you’re getting a great deal on travel insurance using the service provided by Confused

Compare travel insurance deals

*Some policies may not be available on confused.com – see our insurer review pages for more information
Table note: All ratings are for policies available to new customers, and the details were gathered in a survey carried out in February 2025. The information should be considered correct to then. We will next update our policy scores in May 2026. See our full methodology. This table has been updated in May 2025.
If a brand isn't listed in the table it means it didn't take part in our survey and hasn't been reviewed.
Check Which? insurance ratings and compare deals using the service provided by Confused.com
We rated 22 policies as Best Buys – here are the three of the highest scorers:
We like: The provider has no maximum age limits for new customers, and offers some of the highest levels of cover for those heading off on highly expensive trips:  up to £20,000 cancellation cover and £10,000 for baggage and valuables. 
We like: Barclays has some of the highest levels of cover for missed flights caused by delays – up to £10,000. If you live with a spouse or partner, they're automatically covered by the insurance as well as you.
We like: The policy has a baggage cover limit of £5,000 (£1,000 for valuables) – which is likely to more than meet most travellers' needs. If you have a dental emergency and need pain-relieving treatment, it's also one of the few policies that doesn't set a reduced cover limit for this within its medical expenses cover of £10m. Usually, dental cover is £400 or less.   
When picking travel insurance, consider the number of foreign trips you'll make over the next 12 months, where you'll go and who with.
While travel insurance premiums haven't gone up as dramatically as car and home cover, costs appear to have been rising in recent years.
Take these average annual prices, shared with us by the comparison site GoCompare:
Source: Go.Compare, median prices between 1 January and 31 December 2023, and the same period in 2024.
These are averages, and so you're likely to pay:
Whatever your situation, you can probably reduce costs by comparing travel insurance. An annual policy may work out cheaper if you travel multiple times a year.
You should buy travel insurance on the same day you book your holiday.
One of the best features of travel insurance is that it covers you if you're unexpectedly forced to cancel the trip and stand to lose money as a result.
If you leave buying your insurance until the last minute, you won't benefit from this protection, even if some providers might make it slightly cheaper.
With this in mind, you should buy your insurance as soon as you book your holiday – unless you already have annual cover in place.
When you buy your holiday, whether that's through a traditional package provider or a budget airline, you're likely to be offered insurance at the same time.
But cover offered as an add-on to your trip is unlikely to be tailored to your needs and could be more expensive. Always check the wider market to see if you can get better cover for less.
If you do buy add-on insurance, make sure it covers any medical conditions that you have.
Some packaged bank accounts come with travel insurance as a sweetener – so if you have a packaged account, check whether cover is included.
If you do have travel insurance with your bank account, check its terms carefully and make sure it meets your needs. Does it cover you for trips outside Europe? Will it cover your medical conditions?
If it doesn't, call your bank to see if you can add the cover you need or look for a standalone policy that meets your needs.
You might also have some of your insurance needs met if you have personal possessions cover with your home contents insurance. These policies often protect things you carry on your person (such as gadgets or jewellery) around the world, from loss, damage or theft.
Yes, you still need travel insurance. 
A Global Health Insurance Card (Ghic) – the replacement for the Ehic – is a medical card that can be used throughout the EU. It entitles you to treatment in state hospitals for the same price paid by the residents of the country you're visiting. If they get free treatment, so do you.
But it won't cover the costs of medical transportation (for example, ambulance bills or being flown back to the UK where medically needed), alongside costs of cancelling your holiday or returning early, replacing lost and stolen possessions, and many other things – that's what travel insurance is for.
Although it can be tempting to get the cheapest cover you can find, this could prove a false economy. Everyone's specific cover needs will be different, but as a starting point, we recommend looking for policies with these minimum levels of cover:
Many sports won't be covered as standard, such as skiing and snowboarding, so you'll need to get cover that includes this, or add it on for a fee.
Cruises require a special type of cruise insurance. If you're considering working abroad, or spending a couple of months abroad, you may need 'backpacker insurance'.
Check you're getting a great deal and search for a new travel insurance policy using the service provided by Confused.com. Get a quote now
We've assigned each travel insurance policy a policy score, reflecting how comprehensive the cover is overall.
It's important to remember, however, that travel insurance is complex – so even policies with high policy scores won't necessarily cover everything you're looking for. For a more detailed look at some of the larger and higher-scoring providers, see our individual travel insurer reviews.
While looking at our reviews, you can get a quote for travel insurance using the service provided by Confused.com.
You might be able to save by using multiple comparison sites. 
Some insurers don't sell through comparison sites – these include NFU Mutual, Direct Line and specialist medical insurers.
Both the government's MoneyHelper website and the British Insurance Brokers Association have directories of specialist medical insurers.
An insurance broker can find affordable cover for unusual scenarios that most insurers won't cover.
Before you buy, check the policy wording to make sure you understand what your policy covers and what it doesn't.
If there are specific reasons you've bought the cover, check these sections to make sure they meet your expectations. Also, check the policy's general exclusions and conditions. If anything in the policy is unclear, always contact the insurer.
Finally, check what protection your holiday provider offers, because if something goes wrong, you might need to seek compensation from it first before your insurer will accept your claim.
Dean Sobers, Which? insurance expert, says:
'According to claims data published by industry regulator the Financial Conduct Authority, travel insurers are some of the least likely to pay out. 
Roughly one in five travel insurance claims were declined in 2023 (the latest stats available). With most kinds of insurance, payout rates are above 90%.
Even if a policy appears to be brimming with features and high levels of cover on paper, it may be backed by an insurer that has a less-than-brilliant track record when it comes to honouring these apparent promises. When you claim, insurers can't technically add new exclusions or ignore commitments in their policy wording as they choose – but it's an unfortunate fact that some policies are less straightforward than others, and can prove disappointing when actually tested against the real world.
Our Best Buy endorsement primarily means the policy offers comprehensive levels of cover as written (you'll see a more detailed explanation as to what we mean by this below). 
We also check the latest available data on how often the insurers accept claims and how regularly they lose when customers bring complaints to the Financial Ombudsman Service. We don't give our Best Buy badge to providers shown to be lacking when it comes to these aspects of their service.
The truth is, no policy is perfect and no provider gets it right every time with claims. But when picking a Best Buy, you get the assurance that we think its cover looks genuinely impressive – and that we haven't seen evidence suggesting it fails to do in practice what it promises.'
The best time to get your travel insurance is the day you book your trip.
This ensures that you're covered from the get-go against any unexpected events that might arise before your departure, like having to cancel, even though the travel insurance doesn't start until the day you go abroad.
While it's possible to purchase insurance even up to the day of your travel, you'll miss out on this cancellation cover and won't necessarily save money.
This depends on whether you can no longer make your flight or the airline has cancelled it.
If the airline cancels your flight, it is generally their responsibility to find an alternative flight or to give you a full refund.
If you can no longer make your flight, perhaps due to illness or accident, then it is not the airline's responsibility. If you have taken out a travel insurance policy and depending on the reason you can no longer fly, you may be able to claim some of the flight costs back. 
You should also check the airline's conditions of carriage if you are going to miss your flight last-minute to see whether you can be moved to an alternative flight.
Yes you can – but you'll need to get a special type of policy called 'post-departure insurance'.
Unfortunately, you're likely to pay more and get less cover than if you had bought standard travel insurance.
Post-departure insurance won't cover incidents that have already happened, such as a delayed flight on the way out. It generally applies from the day after buying, not the same day.
Even though you'll need to cover fewer days, the specialised nature of post-departure insurance means it's likely to cost more per day and overall.
The best approach is to buy standard travel insurance on the same day you book your holiday. Although the insurance only needs to cover the dates of your holiday, from the moment of buying it you'll be covered if, for instance, you need to cancel your trip.
Buying insurance just before you travel effectively means missing out on months of cover.

You can get travel insurance if you're pregnant, especially if your trip is less than 28 weeks into your pregnancy.
Many insurers still offer cover for trips after that point, but check with them before buying, and bear in mind airlines may request extra details such as a letter from your doctor.
Pregnancy is not considered a pre-existing medical condition so you shouldn't have to tell your insurer or pay more.
Standard travel insurance will cover emergency medical care, but ask insurers if antenatal care after premature births will be covered, or cancellation due to pregnancy-related complications.
In general, travel insurance won't pay out if you cancel a trip simply because you're pregnant – it's worth asking airlines and accommodation providers if you can reschedule.
Potentially, depending on the type of trip you've booked.
Many travel insurers will cover the UK; if you have an annual policy check if it includes UK travel.
The main advantage of travel insurance for the UK is cover if you need to cancel your trip (such as because of illness) or lose baggage.
In general, travel insurance only covers paid-for accommodation, sometimes with a minimum duration. So stays with friends and family wouldn't be covered.
Nor will you need travel insurance for medical cover, due to the NHS – though visitors to the Isle of Man and Channel Islands may need insurance for repatriation to the mainland.
Your home contents insurance may cover personal possessions outside the home, but you may have to pay high excesses.

Yes, travel insurance is essential for European holidays. 
The European Health Insurance Card (Ehic) and Global Health Insurance Card (Ghic) only entitle you to public medical care at the price locals pay.
That's only in the EU, Switzerland and a few other countries however, and won't cover associated – and very high – costs such as for rescue from ski slopes or repatriation to the UK.
Nor will the Ehic and Ghic cover cancellations or lost baggage, unlike the best travel insurance policies.

Some, but not all, policies will offer specialised cover for cruises.
In some cases cruise cover will be an optional add-on.
This includes scenarios such as being ill and confined to your cabin, missing your departure during an excursion, or the intinerary being changed. 
We've listed which policies cover cruises and how good they are in our guide to the best cruise insurance.
As with cruises, this depends on your policy.
Winter sports cover may be included as standard within your travel insurance, or as an optional add-on.
It should cover scenarios such as piste closure, avalanche delay and air ambulance rescue from the slopes.
We've listed which policies include or offer winters sports cover, and rate that cover, in our guide to the best ski insurance.
For emergency medical claims, your travel insurer will have a 24/7 phone line. It's worth saving the number if your phone prior to travelling.
To make other claims, you may be able to claim by phone and/or online. Don't leave it more than a couple of weeks to claim, as there may be time limits.
Any current or recent medical conditions that haven't been disclosed to your insurer will almost certainly be automatically excluded from your policy. 
When you declare a condition, you'll go through a medical screening process where you give the insurer information about your medical history. When you buy insurance by itself, this will usually form part of the application process. 
With some providers (for example where the cover is included with a holiday or a bank account), you may need to contact the insurer separately to have the conditions added. If you're uncertain about what needs to be declared, it's best to contact the insurer. 
Travel insurers only expect you to claim with them if you've been unable to recover your money through other channels.
If a package holiday firm cancels your holiday, or airlines can't fulfil flights, you're entitled to a refund by law.
If you buy a package holiday that includes flights from an Atol-protected firm, you'll get your money back if it goes bust. You'll also be repatriated if this happens while you're on holiday.
If you can, pay for your holiday with a credit card.
If you pay with a credit card for services costing more than £100 and less than £30,000 that aren't provided as advertised, you can claim the money back from your card supplier if the seller (ie the holiday company) won't refund you.
Banks have similar schemes to help you recover money for services that haven't been fulfilled as paid for. These are known as chargeback.
Chargeback can be used to recover debit and prepaid card payments, as well as credit card payments below £100.
Banks aren't legally bound to do this in the same way as credit card providers are under Section 75, so you should always pay for amounts over £100 with a credit card if possible.
Our editorial independence means we are able to work on behalf of consumers, not insurers. That means our reviews are fair and there's no hidden agenda.
The policy score rates how comprehensive the cover is in a policy – the higher the better.
We've looked at 153 policies, examining 67 elements of cover in each.
Policies are given points for each element of cover, reflecting how competitive their cover is compared with what other policies offer. The policy score shows how well the policy did overall. 
Based on our assessment of which elements are more or less important for customers choosing and using travel insurance, we adjust the impact that points earned in each area have on the overall policy score.
Among the highest-weighted elements are medical expenses cover, cancellation cover and the compulsory excesses on the policy.
Our 'Best Buy' badge recognises the individual products that stood out as being the most comprehensive in our analysis. 
It doesn't reflect customer service. However, we do look at claims statistics published by the Financial Conduct Authority and complaints data from the Financial Ombudsman Service, where these are available. We won't give a Best Buy badge to providers shown to reject higher-than-average numbers of claims or that have a poor track record regarding complaints.
Policies named as Best Buys did well in our analysis of cover, with a policy score of at least 69%.
Additionally, Best Buy policies scored well consistently across different areas of cover. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the features we compare (see 'Policy score' for more).
Lastly, all Best Buy policies must provide – either as standard or as an option – the following levels of cover as a minimum:
free newsletter
Get a firmer grip on your finances with the expert tips in our Money newsletter – it's free weekly.
This newsletter delivers free money-related content, along with other information about Which? Group products and services. Unsubscribe whenever you want. Your data will be processed in accordance with our Privacy policy
Find the right policy for your holiday using the service provided by Confused.com
Find the right policy for your holiday using the service provided by Confused.com
About Us
Which? Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665  and is an Introducer Appointed Representative (FRN 610689) of the following:

1. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance, who are authorised and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635). Inspop.com Ltd is authorised and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635) and is registered in England and Wales to Greyfriars House, Greyfriars Road, Cardiff, South Wales, CF10 3AL, company number 03857130. Confused.com is a trading name of Inspop.com Ltd. 

2. LifeSearch Partners Limited (FRN656479), for the introduction of Pure Protection Contracts and Private Health Insurance, who are authorised and regulated by the FCA to provide advice and arrange Pure Protection Contracts and Private Health Insurance Contracts.  LifeSearch Partners Ltd is registered in England and Wales to 3000a Parkway, Whiteley, Hampshire, PO15 7FX, company number 03412386.

3. HUB Financial Solutions, for the introduction of equity release advice and an annuity comparison service, who are authorised and regulated by the Financial Conduct Authority (‘FCA’) to provide advice and guidance on financial products for those who have retired or are approaching retirement (FCA Firm Reference Number: 455713). HUB Financial Solutions is registered in England and Wales to Enterprise House, Bancroft Road, Reigate, Surrey RH12 7RP, company number 05125701.

4. Alan Boswell Insurance Brokers Ltd (FRN 301), for the introduction of non-investment landlord insurances, who are authorised and regulated by the Financial Conduct Authority to provide advice and arrange insurance contracts. Alan Boswell insurance brokers Ltd is registered in England at Prospect House, Rouen Rd, Norwich NR1 1RE, company number 02591252.

5.Stickee Technology Limited for the introduction of non-investment pet insurance, who are authorised and regulated by the Financial Conduct Authority (FCA) to arrange non-investment pet insurance products (FRN916665). Stickee Technology Ltd is authorised and regulated by the Financial Conduct Authority (FCA)  in England and Wales; 3rd floor, 1 Ashley Road, Altrincham, Cheshire, UK WA14 2DT Registered company number 06711740
 

Other financial services:

Mortgage service provided by London & Country Mortgages (L&C), Unit 26 (2.06), Newark Works, 2 Foundry Lane, Bath BA2 3GZ. London & Country are authorised and regulated by the Financial Conduct Authority (registered number: 143002). The FCA does not regulate most Buy to Let mortgages. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

We do not make, nor do we seek to make, any recommendations or personalised advice on financial products or services that are regulated by the FCA, as we’re not regulated or authorised by the FCA to advise you in this way. In some cases, however, we have included links to regulated brands or providers with whom we have a commercial relationship and, if you choose to, you can buy a product from our commercial partners. 

If you go ahead and buy a product using our link, we will receive a commission to help fund our not-for-profit mission and our campaigns work as a champion for the UK consumer. Please note that a link alone does not constitute an endorsement by Which?.

Get the Which? app
Get the power of Which? in your pocket by downloading our app, giving you on-the-go access to our reviews
Got a problem?
Chat to a live agent or send us a message
More from Which?
My account
For experts
For businesses
Our legal policies
Help
© Which? 2025

source

Leave a Reply