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Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.
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Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.
Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.
Explore our brands
Explore our technology partners
Become part of a diverse collective of free-thinkers, entrepreneurs and experts – and help us to make a difference.
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See our latest news, and stories from across the business, and explore our archives.
We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
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No industry is an island unto itself.
The tourism brands that whisk people away from ordinary problems cannot do the same for themselves. They need to confront challenges and changing markets head-on every day. Their businesses are inextricably linked to investment trends across sectors, which affect who can travel, where they go, and what they expect.
The Capgemini Research Institute’s (CRI) new report on emerging investment trends shows how business leaders can make sense of new technologies, public pressures, and changing policies.
Based on a comprehensive survey of 2,500 senior executives across 17 countries, Navigating uncertainty with confidence: Investment priorities for 2025 brings clarity to an ever-changing world and can help hospitality and travel executives sharpen their decision-making.
Throughout 2025, businesses are expected to increase investments in customer experience (CX), artificial intelligence (AI), sustainability, and supply chains.
Travel brands can anticipate these trends with the power of intelligent transformation, which is the use of advanced technologies to improve business performance and public wellbeing. Incorporating innovative solutions and quality of life considerations into decision-making can position brands for success in an uncertain, evolving market.
Click here for a closer look at how these trends are impacting the hospitality and travel industry – and how brands can respond with resiliency.
Four Seasons and Capgemini targeted standardization, delivery excellence, change management, and automation to transform the organization’s finance operations into an efficient and global delivery center.
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