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In a world where air travel is feeling more and more unpredictable, Royal Caribbean is reminding guests that they provide a great option to get passengers to and from their cruise ports.
Royal Caribbean’s Air2Sea air program has just gotten a fresh new name: “Flights by Royal.” Rest assured that “Flights by Royal” will function the same way as the Air2Sea program. The only difference is the name.
“Our air program, Air2Sea, is being rebranded to “Flights by Royal” – the Royal Caribbean® flight service that provides guests with airfare to and from their cruise,” Royal Caribbean said in a communication to travel professionals, which was shared on social media.
“With “Flights by Royal”, guests are given their choice of airlines, unbeatable value and assured arrival – delivering peace of mind that we’ll make sure guests get to their cruise, something no airline can offer,” the cruise line continued.
Currently the air program is available to all cruise guests residing in the US, Canada, the UK, Australia, and select EMEA markets as they make their way to the more than 50 ports worldwide that Royal Caribbean cruises depart from.
Unveiling a new moniker is a great time to remind cruisers of the benefits that come with booking sea and air travel through Royal Caribbean.
First, the air program has a guaranteed arrival feature. If a flight booked through Royal Caribbean is delayed or cancelled, the cruise line has a team available 24/7 to rebook guests on a new flight, free of charge, even if that means meeting the ship at the first port call.
In addition to rebooking flights, Royal Caribbean’s dedicated team can also help guests with making new hotel reservations and securing ground transportation as needed.
If the cruise line is not able to get the guests to the ship timely, the passengers will automatically receive a full flight refund and a future cruise credit for the full value of their sailing to reschedule at a later date.
This offers peace of mind. Cruisers who handle their own airfare don’t get the same assistance or financial benefits if there is an issue with their flight.
If guests who aren’t part of the program miss their ship or wind up with last-minute change fees, the only financial relief they might get would be through trip insurance if they chose to buy a policy that covers this situation.
Royal Caribbean’s air program has a FLEX Fare option, which offers flexibility for cruisers on a budget and/or are still unsure of their final travel plans.
Cruise Hive confirmed that this is a book now, pay later option that allows guests to reserve eligible flights with no money down when selecting a refundable (with fee) fare.
Additionally, this option allows guests can to change or cancel their flights with no penalty as long as they do so before the final payment due date.
“The FLEX Fare (Book Now, Pay Later) program for Flights by Royal lets guests reserve eligible flights with no money down when selecting a refundable (with fee) fare before their cruise final payment date,” Royal Caribbean’s website confirms.
“With Book Now, Pay Later, guests can cancel or change their flight without a cancellation or change fee up to the cruise final payment date for the specified sailing,” the policy continues.
The airfare payment is typically due when the final cruise fare payment is due. Typically, the final payment must be made 75 days prior to 1- to 4-night cruises, 90 days prior to 5- to 14-night voyages, and 120 days prior for 15-night or longer sailings.
Once future guests have booked their cruises, they can book their flights online at the interactive “Flights by Royal” website or by calling Royal Caribbean’s team of travel experts, who are available 24/7 even for making reservations.
The major airlines (i.e., United Airlines, British Airways, Delta) are available through “Flights by Royal,” as are every class from coach to first class.
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Royal Caribbean also claims that its program offers some of the best and most competitive airfare in the business, which is extra important during times of unpredictability and fuel surcharges.
But of course, booking airfare with Royal Caribbean is not required to sail. Guests have this as an option, but can choose the best way to travel for them and their companions.
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