Due to expected conditions, flight cancelations are necessary at select airports in North Texas, Oklahoma, Arkansas, Louisiana and Tennessee to ensure the safety of Delta’s customers and people.
As the winter storm system moves east, current forecasts indicate significant snowfall in Oklahoma and accumulating ice throughout Northern Texas beginning Friday evening.
Due to these expected conditions, flight cancelations are necessary at select airports in North Texas, Oklahoma, Arkansas, Louisiana and Tennessee to ensure the safety of our customers and people. Delta automatically rebooks customers to the next best itinerary, and customers can make further changes via the Delta app and Delta.com.
Delta is proactively adjusting staffing levels to ensure teams are in place to support our customers. This includes sending experts from cold weather hubs to support deicing and baggage teams at airports such as Atlanta, Birmingham, Huntsville, Knoxville and Nashville.
This weather system is currently forecasted to impact operations in the Northeast starting Sunday afternoon. To help minimize disruption to our customers’ travel plans, we’ve issued a travel waiver for Eastern North America, in addition to the winter weather waiver issued yesterday covering impacted parts of the central and southeastern United States. Both waivers cover travel to, from or through affected cities.
Additional guidance for customers:
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Weather forecasts predict impactful winter weather including freezing rain, sleet and ice accumulation across Texas, the Southeast, including Delta’s Atlanta hub, and into the Northeast over the next several days. The safety of Delta customers and our people remains first and foremost as we closely monitor forecasts to determine necessary schedule adjustments.
To help customers manage their travel plans and minimize disruptions, Delta is offering flexibility to customers with existing bookings to change their travel with no fees. If you would like to adjust your travel, visit Delta.com or the app. As always, if a flight is canceled or a delay causes a misconnect, Delta will work to rebook customers on the next available flight.
Delta encourages customers to watch their flight status closely on delta.com or the app for the latest information. Customers can have updates sent directly to their mobile device or by email. Delta will provide customers with as much notice as possible about changes to flight schedules.
